RESERVATIONS & FCFS RULES

Reservation Fee

A non-refundable fee charged to

a customer for making a

reservation using the:

 

Reservations link

 

A reservation fee is assessed for

each campsite reserved. 

The non-refundable fee is:

 

$15.00 for each Single Site reserved

$30.00 for each Double Site reserved

$75.00 for each Group Site reserved

Holidays - 2021
New Year's Day        January 1, Friday
Family Day               February 15, Monday
Good Friday              April 2, Friday

Easter Monday         April 5, Monday
Victoria Day             May 24, Monday
Canada Day              July 1, Thursday
BC Day Civic             August 2, Monday
Labour Day              September 6, Monday
Thanksgiving           October 12, Monday
Remembrance Day November 11, Thursday
Christmas Day        December 25, Saturday
Boxing Day              December 26, Sunday

 

Some special non-holiday events or

festivals in or near the campground.
 

Confirmed Reservation

A reservation is confirmed when

the reservation is paid.

The customer will receive an

sms text or e-mail confirmation upon receipt of payment.

Reservation Cancellation

To Cancel your Reservation –

Please use the

Contact Us Form

to send us an email to request your reservation be cancelled. Ensure you include your reservation number, site number, dates, license plate number and name. Before requesting a cancellation, please ensure you have read ALL the information below regarding cancellations.

  • Reservations are non-transferable.

  • Reservation Fees are non-refundable and non-transferable.

  • Camping fees, are refundable when reservation is cancelled in full, 15 days or more, prior to your arrival date.

  • No Refund or changes will be provided less than 15 days prior to your arrival date.

  • No refunds are provided for reducing the number of nights on your reservation.

     

     

Group Sites:

  • Reservations are non-transferable.

  • Reservation Fees are non-refundable and non-transferable.

  • Camping fees only, are refundable on a pro-rated scale as outlined below. In order to allow for maximum use of our Group Site facilities, cancellation fees are now set to encourage the public to make any cancellations as soon as possible, so that others may reserve and use the unoccupied Group Sites.

  • Reservations at can be made anytime in the same calendar year for which camping will take place.

 

Reservation Modification

A reservation may be modified one (1) time after the reservation is completed

and a confirmation is number assigned without incurring an additional reservation fee.

A reservation modification may be requested by the customer no later than (15) days prior to arrival.

Reservation modifications that result in an upgrade to the campsite type may require an

additional deposit before the modified reservation is confirmed.

 

A second request attempt to modify a reservation will result in cancellation of that

reservation and reservation cancellation rules will apply.

Reservations Window

Online reservations may be made fifteen (15) days prior to arrival date from April 2nd 2021.  Applicable reservation fees will apply to all reservations made by phone or email by the customer or with the assistance of the Site Operator.

 

Reservation Limitations - Number of Reservations

Each reservation is charged a separate $15.00 non-refundable reservation fee for Single Sites, $30.00 for Double Sites, and a $75.00 non-refundable reservation fee for Group Sites.

Payment is required for each reservation at the time of booking.

 

Weekend Policy

Friday or Saturday night, 2 Night Minimum charge applies for any reservation on a Friday or

Saturday night.

Long Weekend Policy

There is a 3 Night Holiday Fee for All Long Weekends (as outlined below) regardless if you stay all 3 Nights or not.

Long Weekend Holiday Rate applies to the campsite itself (First Come First Serve and/or Reservations).

Extra Vehicles to an already occupied site, will only pay for the nights they plan to camp.

If you are making a reservation and only reserve 2 nights on a Long Weekend, 
you will be charged for the 3 night Holiday Rate.

When the Statutory Holiday falls on a Friday, the 3 Night Holiday Fee will be for Thurs, Fri and Sat nights.

When the Statutory Holiday falls on a Monday, the 3 Night Holiday Fee will be for Fri, Sat and Sun nights.

When a statutory holiday falls on any other day than a Friday or a Monday, no 3 Night Holiday Fee applies.

 

Minimum Length of Stay

A reservation must be for a minimum of two (2) nights on weekends and three (3) nights on holidays and special events or festivals in or near the campground.

Dates requiring a minimum length of stay may vary from each campsite and that information is available at time of reserving.

An exception to the minimum length of stay for holidays and special events or festivals may be granted by the Site Operator.  Approval of a request for an exception to minimum length of stay may not be guaranteed.
 

Maximum Length of Stay

A specific vehicle can only remain on the same campsite or in the same campground for a

maximum of fourteen days (14).

Reservations will not be honored that are made by different individuals occupying the same vehicle for consecutive fourteen (14) days.

An extension to the maximum length of stay may be granted by the District Recreation Officer. Approval of a request for an extension to the maximum length of stay is not guaranteed.
 

Check-In Time

Check-in time is after 2 PM (Pacific Standard Time)

An early check-in time may be authorized by the Site Operator.

Approval of a request for early check-in is not guaranteed.
 

Check-Out Time

Check-Out Time is before 12 PM (Pacific Standard Time)

A late check-out time may be authorized by the Site Operator.

Approval of a request for late check-out is not guaranteed.
 

Late Arrivals

A campsite will be held until 10 PM (Pacific Standard Time).   Unless the Site Operator has been contacted prior to 10 PM PST, the campsite will be removed from reserved status and made available for other campers.

Early Departures

Departures after arrival to the campsite will result in the forfeiture of the total rental fee for the dates associated with the reservation.
 

Mother Nature Rule

Refunds will not be given for inclement weather situations including/but not limited to: burn bans, smoke, low or high water levels campground evictions, bad weather, air quality, medical reasons, changes to PHO recommendations/orders, car trouble, vacating your campsite early, other weather-related conditions, etc.

Refunds

NO exceptions will be made to our cancel/refund/no-show policy. This includes, but not limited to: errors when making a reservation, campground evictions, bad weather, air quality, medical reasons, changes to PHO recommendations/orders, car trouble, vacating your campsite early, etc.

Reservation Fees are non-refundable and non-transferable for any reason. Reservation fees are charged to cover the cost of making a reservation, use of the reservation software and site. Regardless of why a reservation may be cancelled, these funds are not returned to us. For this reason, the reservation fee will not be refunded under any circumstance.

Refunds on regular sites (single, double sites) are applicable only when a site is fully cancelled

15 days or more, prior to your arrival date.

No refunds are provided for reducing the number of nights on your reservation.

If you want to reduce the number of nights reserved, you will need to cancel your current reservation and re-book with the correct dates.

 

Group Sites

In order to allow for maximum use of our Group Site facilities, cancellation fees are now set to encourage the public to make any cancellations as soon as possible, so that others may reserve and use the unoccupied Group Sites.

Reservation Fees are non-refundable and non-transferable.

Refunds for Group Sites are applicable only when a site is fully cancelled, refunds are on a pro-rated scale as outlined below.

When cancelling a Group Site Reservation, the following refunds will be provided for camping fees only:

  • 100% refund when cancelled 121 to 150 days or more, prior to your arrival date

  • 75% refund when cancelled 91 to 120 days, prior to your arrival date

  • 50% refund when cancelled 61 to 90 days, prior to your arrival date

  • 25% refund when cancelled 16 to 60 days, prior to your arrival date

  • No refund when cancelled 15 days or less, prior to your arrival date

 

Reservation Fees are non-refundable and non-transferable and will not be refunded at anytime, including when cancelling your reservation.

This Group Site Cancellation Policy does not apply to single, or double sites.


Due to the increased client pressure to secure a campsite, clients are arriving or making a reservation days in advance of a busy weekend, erecting a tent/parking a trailer and leaving the property only to return for the weekend. Under Recreation Sites and Trails Rules, this does not constitute “Occupying the Site” and is not allowed. This prevents people arriving during the week who want to camp. As well, you are not allowed to pay to hold a site for a friend. First come, first serve sites are exactly that. The first person to arrive that wants to occupy a site for camping purposes will get the site.

FCFS is First Come First Serve

If you are on site and want a FCFS site, or open days on a regular site, please follow the instructions below for Self Registration. (More information may be at the individual Sites themselves)

FCFS is on a day to day basis unless confirmed via reservations.
Self Registration: Email to:
reservations@shinglebeachcamping.com
 

Subject: FCFS Register


Send: Your Name, Phone Number you can be reached at, Site Number, and Days Requested.

Fees and Discounts

Single Sites:

Reservation fee $15.00 (Non-Refundable-Not Part of Camping Fee)

Base Rate - 1st Vehicle $15.00, 2 Vehicles Maximum

- 2nd Vehicle $7.50 (unless towed by first vehicle)

 

Double Sites:

Reservation fee $30.00 (Non-Refundable-Not Part of Camping Fee)

Base Rate - 1st & 2nd Vehicle $30.00, 4 Vehicles Maximum

- 3rd & 4th Vehicle $7.50 (unless towed by 1st/2nd vehicle(s)


Group Sites:
Reservation fee $75.00 (Non-Refundable-Not Part of Camping Fee)

Base Rate $75.00 (minimum 3 nights) based on 5 or more vehicles.

- 6th - 10th Vehicle $7.50 (towed vehicles count as 2 vehicles)

 

Overnight (non-camping) Vehicle $5.00 per night (Kayakers, Boaters, etc for people leaving their vehicles on site departing by vessel on the water)

Parking is limited, we are not a Parking lot, campers get first access.

 

If you park your car on site with no PERMIT it will be towed at your expense. 

Discounts

Discounts do not apply to Group Sites, or Reservation fees.

Senior Citizens

Individuals age 65 years or older and their spouse are entitled to a 50% discount discount on the base rate for regular campsites.  A driver's license, or other suitable identification shall be used for verification of age.

Persons With Disabilities
You are eligible for a discounted camping fee if:


             1.  You are designated as a Person with Disabilities (PWD) and receiving PWD benefits                      under the BC provincial government Employment and Assistance Program                                    (administered by the BC Ministry of Social Development and Poverty Reduction).

                    Obtain a current calendar year Release of Information form, issued by the BC \

                    Ministry of Social Development and Poverty Reduction.

                    There are three options for requesting this form:


             a.  Request one in person at your local office listed here.
            b.  Call 1 866 866-0800 ask for one over the phone. You will then have to go in person

                  to retrieve the original and have it signed.
            c.  If you are registered for My Self Serve you can print one from your account.
Upon arrival at the campground, show the campsite operator the original approved Release of Information form 
and a second piece of ID.


Or

 

             2.  You have a child registered through the “At Home Program” (administered by the BC provincial government Ministry of Children and Family Development).
Upon arrival at the campground, show the campsite operator the original Letter of Eligibility and a second piece of ID (if possible, the child’s ID or the parent/legal guardian’s ID).

 

Or

 

              3.  You are a person living on-reserve and receiving Income Assistance for Persons with Disabilities (Disability Assistance) under the Indigenous and Northern Affairs Canada (INAC) Income Assistance Program. If so, contact your Band Social Development Worker. Complete a current calendar year “Release of Personal Information” form, issued by a First

Nation Administering Authority on behalf of INAC.  Upon arrival at the campground, show the campsite operator the original Release of Personal Information form and a second piece of identification.

Last updated: May 13th, 2021